Opening
Whether we are involved in a new property or a renewed property, we provide a comprehensive complement of management policies and protocols and a series of rigorous tests of the physical plant, systems, operational procedures, personnel. etc. up to the pre-opening phase, the soft-opening to the final, formal opening.
Among the areas of policies, terms and conditions that we will analyze and set forth are:
Admission Policies
Room Rates
Charges for Commercial Space
Charges for amenities and services
Credit Policies
Entertainment Services and Charges
Policies related to use of third party providers such as catering services
Food and beverage policies
Purchasing and credit policies for securing necessary goods and services
Labor policies including wages, fringe benefits, sick leave, pension and retirement plans, employee bonus and benefit plans, collective bargaining agreements, etc.
Personnel hiring, disciplinary and discharge policies and procedures
Repair and maintenance work budgets and schedules
Advertising, public relations, promotions, sales
Community relations outreach
Opening promotional plans.